Latest Support Topics

	New! I have questions about the modo 302 Evaluation Software
	View our modo Evaluation Software Frequently Asked Questions page
	New! I am getting a “Feature transfer error” during the install of modo 302. What is up?
	It appears that InstallShield, on some configurations, cannot deal with the large install size of modo 302. If you experience this error, please click here to contact us and we help you through this install. (Update posted 4/4/08 12:00 p.m.)
	The current (4/3/08) build of modo is: modo 302-24870
	A complete list of changes can be found in the comprehensive modo 302 Improvements document. (PDF file)
	Which OS do I need for modo on the Macintosh?
	modo 302 requires Mac OS X 10.4 or later
	Disabling selection rollovers gives modo a significant OpenGL performance boost on some configurations.
	Adjust it here: System » Preferences » Display » OpenGL » Selection Rollovers.
	What versions of Python are supported?
	On the Mac, the supported version of Python is 2.3.5 (this is the default for MaxOS X 10.4.x.) On the PC, modo links with Python 2.4.2. Any Python modules placed in the Configs or Scripts directories will be available for import.
	How do I install my modo license key?
	Please refer to the instructions for downloading modo 302 for the location of the license key download. Once you have downloaded the license key it is a simple matter of running the installer. OSX users: Open the archive file Drag the license file onto the Apple Script icon located in the same directory. Done! Windows users: Unarchive the zip file Run the Setup.exe file Done! (Note to Windows XP users: Windows XP will display the contents of an archive prior to the file being expanded. If you try to run the installer from this view it will fail complaining that it can not find the license key. You MUST uncompress the archive to a folder prior to running the installer.)
	How can I get the free Luxology Newsletter that I hear comes out every other month?
	First, you need to create user account and make sure you express that preference in the sign-up form. If you are already a Luxology community member and do not get the Newsletter, please go into My Account » Preferences and make sure you have "Subscribe to Luxology Newsletter" checked ON. Also, make sure your spam filter allows email from luxology.com to arrive in your inbox.